dwallom
02-06-2008, 11:47 PM
I emailed Xobni support on this issue.
Installed Xobni and it's extremely helpful,
I tried ClearContext to help manage my email
but like Xobni a lot more.
However Xobni Analytics won't display data most
of the time. I can look at the Today's summary in the morning
and it stops working in the afternoon (Green progress bar seen)
All other views (Mail traffic/etc..) only show the Green progress bar.
Help->About shows I am using V 1.2.3 build 2645
Xobni is a great product. I just need to figure out
how to fix my Xobni Analytics.
Any assistance is greatly appeciated.
Don
tyler
02-12-2008, 10:31 PM
Don-
Have you tried running the 'Synchronize' command? That may fix the issue you're reporting with Analytics.
Outlook -> Xobni menu -> Synchronize
Give that a shot, and let us know if it works for you. Thanks!
dwallom
02-13-2008, 11:31 PM
Tyler,
Synchronize didn't help.
I found an exception in my xobni2.log
[13/Feb/2008:23:29:08] XobniMain-1.2.3.2645: UnhandledException: Unhandled exception [<Other><Type>ev</Type><Message>Address xid does not exist</Message><StackTrace> at d6.q(Int32 A_0) at ri.k(Int...
32 A_0) at n.a(Int32[] A_0) at cj.a(Int32 A_0, Int32 A_1) at a.a(Int32 A_0, Int32 A_1) at d.b() at d.f() at a.f() at cj.a(List`1 A_0) at px..ctor(je A_0) at je.b(Boolean A_0) at m8...
.a(i0 A_0, Boolean A_1) at m8.t() at p.a(Object A_0) at l0.b(Object A_0, EventArgs A_1) at System.Windows.Forms.ListBox.OnSelectedIndexChange d(EventArgs e) at System.Windows.Forms.ListBox.Wm...
ReflectCommand(Message& m) at System.Windows.Forms.ListBox.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m) at System.Windows.Forms.Contr...
ol.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)</StackTrace><XobniCommonVersion>1.2.3.2645</XobniCo...
mmonVersion><ThreadCulture>English (United States)</ThreadCulture><ThreadMessageLoop>True</ThreadMessageLoop><Other><Other><Type>ev</Type><Message>Address xid does not exist<...
;/Message><XobniCommonVersion>1.2.3.2645</XobniCommonVersion><ThreadCulture>English (United States)</ThreadCulture><ThreadMessageLoop>True</ThreadMessageLoop><...
;RequestedAddressXid>1703</RequestedAddressXid><AliasResolvedAddressXid>1703</AliasResolvedAddressXid><NextAddressXid>892</NextAddressXid></Other></Other><Caller...
StackTrace> at bz.a(Exception A_0, Boolean A_1) at bz.a(Exception A_0, Boolean A_1, jk[] A_2) at bz.a(Object A_0, ThreadExceptionEventArgs A_1) at System.Windows.Forms.Application.ThreadContex...
t.OnThreadException(Exception t) at System.Windows.Forms.Control.WndProcException(Exce ption e) at System.Windows.Forms.Control.ControlNativeWindow.O nThreadException(Exception e) at System.Window...
s.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) at System.Windows.Forms.UnsafeNativeMethods.SendMessa ge(HandleRef hWnd, Int32 msg, IntPtr wParam, IntPtr lParam) ...
at System.Windows.Forms.Control.SendMessage(Int32 msg, IntPtr wparam, IntPtr lparam) at System.Windows.Forms.Control.ReflectMessageInterna l(IntPtr hWnd, Message& m) at System.Windows.Forms.Co...
ntrol.WmCommand(Message& m) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.ScrollableControl.WndProc(Mes sage& m) at System.Windows.Forms.ContainerControl...
.WndProc(Message& m) at System.Windows.Forms.UserControl.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m) at System.Windows.Forms.Control...
.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) at System.Windows.Forms.UnsafeNativeMethods.CallWin.. .
dowProc(IntPtr wndProc, IntPtr hWnd, Int32 msg, IntPtr wParam, IntPtr lParam) at System.Windows.Forms.NativeWindow.DefWndProc(Messa ge& m) at System.Windows.Forms.Control.DefWndProc(Message&...
; m) at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.ListBox.WndProc(...
Message& m) at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m) at System.Windows.Forms....
NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)</CallerStackTrace><Terminating>False</Terminating><HandlerStackTrace> at bz.a(Exception A_0, Boolean A_1) at bz.a(Except...
ion A_0, Boolean A_1, jk[] A_2) at bz.a(Object A_0, ThreadExceptionEventArgs A_1) at System.Windows.Forms.Application.ThreadContext.OnT hreadException(Exception t) at System.Windows.Forms.Control...
.WndProcException(Exception e) at System.Windows.Forms.Control.ControlNativeWindow.O nThreadException(Exception e) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wpara...
m, IntPtr lparam) at System.Windows.Forms.UnsafeNativeMethods.SendMessa ge(HandleRef hWnd, Int32 msg, IntPtr wParam, IntPtr lParam) at System.Windows.Forms.Control.SendMessage(Int32 msg, IntPtr wpa...
ram, IntPtr lparam) at System.Windows.Forms.Control.ReflectMessageInterna l(IntPtr hWnd, Message& m) at System.Windows.Forms.Control.WmCommand(Message& m) at System.Windows.Forms.Control....
WndProc(Message& m) at System.Windows.Forms.ScrollableControl.WndProc(Mes sage& m) at System.Windows.Forms.ContainerControl.WndProc(Mess age& m) at System.Windows.Forms.UserControl.Wnd...
Proc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m) at System.Windows.F...
orms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) at System.Windows.Forms.UnsafeNativeMethods.CallWindo wProc(IntPtr wndProc, IntPtr hWnd, Int32 msg, IntPtr wParam, Int...
Ptr lParam) at System.Windows.Forms.NativeWindow.DefWndProc(Messa ge& m) at System.Windows.Forms.Control.DefWndProc(Message& m) at System.Windows.Forms.Control.WmMouseUp(Message& m, M...
ouseButtons button, Int32 clicks) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.ListBox.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWin...
dow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPt...
r lparam)</HandlerStackTrace><BuildWhenDataFilesSetUp>2362</BuildWhenDataFilesSetUp><BuildNumsRan>2362/2490/2645</BuildNumsRan><CurrentStage>Running</CurrentStage><Handler>ThreadException</Handler><Wr...
iteToLogOnly>False</WriteToLogOnly><ShowExceptionWindow>False</ShowExceptionWindow></Other>]
Thanks,
Don
dwallom
03-07-2008, 07:10 PM
Tyler,
Any movement on the error message I sent along?
Thanks,
Don
tyler
03-07-2008, 11:48 PM
Don-
Sorry, usually if people are going to send logs we need them to go through our support email system. We're not internally notified of posts made on the forum, so it's easy for us to miss things like this.
If you haven't already done so, you should uninstall the build you're running now, and install the latest update. Once you get to the uninstall feedback page on the website, you'll see a message saying "If you'd like to give Xobni another try, click here". That will get you the latest build.
If the problem remains, contact our support email, and attach the log files!
Thanks!
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