Xobni Sidebar suddenly empty

[jurgenhaas]

I'm working with Xobni for several weeks no and it worked really well.

The problem started this morning after I uninstalled the Skype-Toolbar for Outlook. I had done that because it slows down incoming and outgoing calls that much that I had to get rid of it.

When I then restarted Outlook, Xobni started but is empty. Is says "No Email selected" although I am selecting emails. Using the search feature works, but working with emails doesn't.

I have attached the latest log file and hope somebody can tell me what I did wrong to screw it up.

Thanks in advance.


Looks like this platform doesn't accept my attachment although it's a txt file. Anyway, here is a line of an error they may explain what's going wrong:

[06.Feb.2008:13:25:37] XobniMain-1.2.3.2645: Info: Error getting Item from Outlook item [<Other><Type>InvalidCastException</Type><Message>Das COM-Objekt des Typs "XobniRdo.MAPIUtilsClass" kann nicht i...
n den Schnittstellentyp "XobniRdo.IMAPIUtils" umgewandelt werden. Dieser Vorgang konnte nicht durchgeführt werden, da der QueryInterface-Aufruf an die COM-Komponente für die Schnittstelle mit der IID ...
"{D45B0772-5801-4E61-9CBA-84120557A4D7}" aufgrund des folgenden Fehlers nicht durchgeführt werden konnte: Bibliothek nicht registriert. (Ausnahme von HRESULT: 0x8002801D (TYPE_E_LIBNOTREGISTERED)).</M...
essage><StackTrace> bei XobniRdo.MAPIUtilsClass.HrGetOneProp(Object MAPIProp, Int32 PropTag) bei ch.a(Object A_0, Int32 A_1) bei tf.a(Int32 A_0) bei s6.GetProperty[T](Int32 propertyKey) bei ...
y.GetProperty[T](Int32 propId) bei ch.b(Object A_0)</StackTrace><XobniCommonVersion>1.2.3.2645</XobniCommonVersion><ThreadName>ActiveItemMonitor</ThreadName><ThreadCulture>German (Germany)</ThreadCu...
lture><ThreadMessageLoop>False</ThreadMessageLoop><CallerStackTrace> bei ch.b(Object A_0) bei ch.b(Explorer A_0) bei kg.b(Boolean A_0, Boolean A_1, Explorer A_2) bei kg.b(Boolean A_0, Explorer...
A_1) bei kg.b() bei System.Threading.ThreadHelper.ThreadStart_Context( Object state) bei System.Threading.ExecutionContext.Run(ExecutionCon text executionContext, ContextCallback callback, Object...
state) bei System.Threading.ThreadHelper.ThreadStart()</CallerStackTrace></Other>]

[djbressler]

I'm having the same problem but after an upgrade to Outlook 2007 - no skype involved.

[drago]

Same problem here. I did install TimeBridge toolbar (which caused outlook to crash so I uninstalled it right away) last night before the "no email selected" issue surfaced.

[thisIsSteve]

I'm experiencing similar issues after removing the Salesforce toolbar. I also don't see the xobni com add-in and can't seem to find a way to add it. I did a google desktop search and found no log files. if I close the "insight toolbar" and reopen it, I can get the currently selected email address to populate, but then that one stays if I click to another. (using outlook 2003)

[JimCook]

Suddenly no Xobni sidebar!
Xobni Service running, Toolbar in place and behaving normally, saying
"Sidebar Loading Error"

[drago]

Seems like no one at Xobni is reading this post!