View Full Version : Outgoing email count resets to zero when Outlook is shutdown and restarted
tarrkid
03-11-2008, 01:49 PM
This is a new thread, following on a side comment I made in yesterday's thread I started about the emails received graph getting clipped (http://community.xobni.com/showthread.php?t=200)
When I started Outlook yesterday, I noticed that the sent emails horizontal bar said zero for everyone. Like these show...
http://rob.tarrfamily.com/share/badgraphs.jpg
After I forced a sync, everything seemed back to normal.
Well, now this morning, after a shutdown and restart of Outlook (and the PC), everyone's showing zero on that bar again.
tyler
03-12-2008, 10:13 PM
@ tarrkid:
Can you tell me what version of Xobni you're currently running? You can find this by going to the 'About Xobni' window found in the 'Xobni' menu in Outlook.
Look for something that says Xobni 1.2.3 (build 2952) or something like that.
We may want to get your log files as well, but let's see.
We're aware of the overall issue with the Out count being wrong or set to zero, and are currently working to fix this, but this is the first time I've heard of it being reset upon restart after it had already been fixed.
While I'm sure you have, I have to ask: have you tried the 'Synchronize' option in the 'Xobni' menu? That also may help.
Let us know how it turns out, thanks!
Fishtech
03-15-2008, 11:16 PM
After I forced a sync, everything seemed back to normal.
Well, now this morning, after a shutdown and restart of Outlook (and the PC), everyone's showing zero on that bar again.
Same issue for me--I get the zero, and sometimes synching fixes it, but most of the time it doesn't. Eventually, I'll see that somehow it's gotten back to the right count (never actually seeing when and where this happened), but on a restart or shutdown, it more often than not comes up as zero.
Interestingly enough, it also tells me I've got 5 invites left as well, even though I already used my 5.
1.2.3 (build 2952)
ashoush
04-16-2008, 09:11 PM
Any news on this isssue. I have it happening as well.
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