PDA

View Full Version : First impressions are tough.


davesuko
10-28-2008, 03:51 AM
Dear Xobnians:

First of all, I'm hooked. I love this software! I'd learned about it last week from a colleague in a 2009 planning meeting and have told everyone I know with outlook email to download it asap. So...some feedback that is hopefully being read inside your offices.

1/ Installation was a snap, indexing worked like a charm (until I switched to high-performance cache mode) and search is indeed fast.

2/ After going full-cache, I'd select an email from 'Sue' and the profile for 'Tom' would appear in the Xobni window (keep in mind I may have submitted this problem to your help team already and honestly, I don't follow up too well). To solve this problem, I did what any non-technical guy with a Windows machine would do...I uninstalled and reinstalled. That got the Xobni profile to properly align to the email selected.

3/ I was not aware of the 'index-a-bit-to-show-its-cool-and-take-care-of-the-rest-later' indexing strategy until I was searching for an email from Jan2008 from my hundreds. I'll try the 'full monty' index preparation tonight.

4/ The names of my contacts in the 'fast facts' are SMITH when that's really the last name of Jim SMITH as stored in my Contacts within Outlook. Maybe it's a problem on our mail server. You'd think Xobni could determine that from the email signature. Also, I'd like to customize which phone number is listed in the profile. How?

5/ Everyone always wonders a/ how do they know my network? and b/ why would you need to know how many emails you get anyway? But once they see (the second time around) the conversation threads with the text detail scroll bar and the attached files list, they understand the huge performance potenial Xobni brings.

6/ Your intro video was great but I suspect it can do more than what's described. I did not see integration to an outlook calendar in the video.

7/ My office thrives on MS Communicator, Outlook, SMS, and phone conversations. Mr .PPT is our chairman of the board, I think. In fact, email is used primarily as a file share for MS Powerpoint documents. By the way, my company builds 3D software.

8/ I know there are probably all kinds of places on your site or other sites where I can get the information I need to solve my problems with Xobni, but you have to realize that first, I was incredibly overloaded with email when I started downloading your stuff and, frankly, I was taking a chance since I could have probably rid my inbox of 50-100 emails during the time I spent messing with Xobni. Second, I'm definitely (as most are not so easily forthcoming) your quintessential 'next-next-next...' software installation guy. Unless I'm forced to type something, I run with the defaults. That said, if something doesn't work, I do not accept it as my fault because, "I did what it told me to do."

9/ It's great that you have very few file menus and even very few 'options' within each menu. That makes it easy to do a quick 'once over' to see if maybe I've missed a setting. Luckly, you've kept the number of levers and buttons down to a minimum so I can QA my own system in under 2 minutes.

10/ Keep up the great work!!! This is an awesome idea you've got going and a very fast, reliable, and useful tool you've created. I'll be looking for that 'for profit' version coming soon so I can get more from Xobni. Just please don't make it more confusing...after all, that's what I wanted to avoid by downloading Xobni in the first place. Thanks for letting me rant. -Dave